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The Challenge

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How might we restore vibrancy in cities and regions facing economic decline? Read the challenge brief

Concept

Business-To-Business Buy Local Pledge

Many local enterprises already look for opportunities to support each other. The B2B Buy Local Pledge formalizes that commitment by letting businesses earn "Pledge Points" for buying local, sustainable goods for their daily operations.

From office supplies to green cleaning services to IT, many local enterprises already look for opportunities to support each other. The B2B Buy Local Pledge formalizes that commitment. Businesses that enroll in the program pledge to look locally first for their everyday purchases, and to choose products that are friendly to workers and the environment whenever possible. In exchange, they are listed in the online Buy Local Pledge directory and earn "Pledge Points" when they become a customer of another local business or provide in-kind donations to a community organization.

If you are a small business or nonprofit, you already make a difference in your community through your products and services - but what about your own business purchases? When you buy bagels for a meeting, do you turn to the closest chain supermarket, or make the extra effort and go to an independent bakery? Is your breakroom coffee "whatever was cheap" or organic and purchased from a fair trade cooperative? For that PTA fundraiser, are the kids selling disposable trinkets from China - or raffle tickets to win quality crafts, furniture, and services from local makers? 

I believe most local businesses try to support others, but are not necessarily focused on the less glamorous purchases they make day to day.  I have also seen community organizations that are so underfunded and focused on their particular issue that they are tempted to cut corners on other issues when it comes to buying responsibly.  The B2B Buy Local Pledge will encourage businesses and community organizations to reflect on the impact of their day to day buying, and win recognition for their role in supporting their community's revival.  It will also provide publicity and connections to smaller and newer businesses working to attract customers.

Accumulating Pledge Points allows potential customers to see which businesses are putting their money where their mouths are. 

What resources (money, time, people, technology, etc) will your concept need to be successful?

The heart of the program will be a website where businesses and community organizations can register to take the pledge and award Pledge Points to other members. It will also require marketing to spread the word about the program, with word of mouth and referrals being the most important tools.

How can your idea be scaled so that it's implemented in cities around the world?

Once the site is built it should be easy to clone for any city.

1

How well does this concept restore vibrancy to cities and regions facing economic decline?

This concept will definitely restore vibrancy to struggling cities
This concept has potential to restore vibrancy to struggling cities
This concept will not restore vibrancy to struggling cities
2

How scalable is this concept across struggling cities and regions worldwide?

This concept could be scaled for impact across multiple locations
This concept will take a fair bit of work to build and scale
This concept is not particularly scalable
3

Does this concept require a lot of resources (time, money, people, etc) to achieve impact?

Not really – few resources would be needed to get results
Somewhat – significant resources would be needed to get results
Yes – considerable resources would be needed to get results
4

How easy would it be for our community to design an early prototype of this concept?

Easy – we could start prototyping this today
A bit tricky – but we could figure it out
Not at all easy – we'd need help from outside experts on this
5

Overall, how do you feel about this concept?

It rocked my world
I liked it but preferred others
It didn't get me overly excited
1

How well does this concept restore vibrancy to cities and regions facing economic decline?

2

How scalable is this concept across struggling cities and regions worldwide?

3

Does this concept require a lot of resources (time, money, people, etc) to achieve impact?

4

How easy would it be for our community to design an early prototype of this concept?

5

Overall, how do you feel about this concept?

Comments

Join the conversation and post a comment.

January 17, 2012, 04:27AM
There are two challenges with this concept. The first is that your asking a business to trade something of tangible strategic value - a lower cost position - for something of ambiguous strategic value. How are you going to show the business owner the money? What's his/her ROI on re-engineering his/her supply chain.

The second issue it is not clear how this attracts new investment into the community, or how it creates value since no new product or service is being developed. I can see how this might reduce capital outflows, but that's not the same as growth.

Sorry to be so negative. I appreciate the spirit of the concept.
January 16, 2012, 03:05PM
Encouraging people to "look locally first" rather than defaulting to "whatever was cheap" is a strong point of this proposal. It also has a lot of potential to promote interaction and camaraderie.

In order to make the concept globally relevant, it would be important to consider some inherent political paradoxes of commerce. For example, is it "better" to buy from a national chain that sells local products or from a local enterprise that sells globally-sourced products? People are naturally more informed and invested in the location where they spend most of their time. But our contemporary reality is that of a global network that needs to be supported holistically. Maybe there could be a forum on the website for different communities to interact and share information, successes, etc....even to share local products with a larger global network.
Erica Stephan's reply to Craig Gaites's comment
January 16, 2012, 05:11PM
Sara, I'm glad you see potential for "interaction and camaraderie" since that's what I would love business owners to get out of this - the chance to interact with their peers and customers and talk about issues like this. I agree there should not be some hard and fast litmus test (if a national chain features locally made products that should be supported, though I can't think of too many examples of this.) Rather it's just making a commitment to consider the issue. The opposition is not to global trade per se, but to "lowest common denominator" globalization.
December 12, 2011, 06:10PM
On an industrial scale there is a great example of a community and the local industries exemplifying symbiosis. Kalundborg, Denmark has developed a really good system, but it took decades to mature. There is a lot to be learned by studying its formation and the success of the linkages. check out the link below.

http://www.symbiosis.dk/en

Using social apps as an avenue for awareness could potentially really expedite the development.
Vincent Cheng's reply to Craig Gaites's comment
January 12, 2012, 01:06AM
Wow, very cool/inspirational Campbell. This is not only local business to business patronage, but also repurposing of waste streams to make new products.
January 05, 2012, 09:12PM
Welcome to the Refinement phase Erica! The advisory panel loved that this idea is focused on the actions and behaviors of small businesses. During Refinement, let's try to describe in more detail how this pledge might foster a community spirit and collegiality among small business owners. Also, we might think about reaching out to some local business owners in our communities to see if this is something they'd like to participate in and why?
December 07, 2011, 08:00PM
Hi Erica, interesting post! Any chance you could find an image to go along with it? Images help grab attention and tell a story with higher impact. We know occasionally people have issues uploading images so let us know if you face any problems. You should be able to use the 'Update entry' button on the right of your post and follow the instructions to add images from there. Looking forward to seeing more of your inspiring ideas on OpenIDEO.
jorge just's reply to Craig Gaites's comment
December 10, 2011, 05:04AM
Hi, Erica:

I really like your idea, but it seems like it might be a tough one to represent visually. So I made you a couple of placeholder images you can use while you're looking for the perfect thing.

They're simple and imperfect, but yours if you like them. And if you don't like them, no worries: I promise I won't be offended.

We Commerce:
http://www.flickr.com/photos/jorgejust/6485085311/

The B2B Buy Local Pledge:
http://www.flickr.com/photos/jorgejust/6485085115/
Erica Stephan's reply to Craig Gaites's comment
December 12, 2011, 07:15PM
Hi Jorge, thanks so much for taking the initiative on this! I like the images - not sure how to download them for upload though? Forgive me, I am not a designer and therefore not sure of the copyright conventions as they apply to posting to this site. If there are any IDEO staff reading this, a general outline of the rules as far as concepting goes would be greatly appreciated (i.e. can I use something off Flickr or elsewhere on the web as a placeholder/concept or is this considered "commercial" use?)
jorge just's reply to Craig Gaites's comment
December 12, 2011, 07:39PM
Hi, Erica:

You can download them at these links:
http://www.flickr.com/photos/jorgejust/6485085311/sizes/l/in/photostream/
http://www.flickr.com/photos/jorgejust/6485085115/sizes/l/in/photostream/

And they're licensed under an Attribution-ShareAlike License, which allows you to use it for commercial work, and to remix or change it as you want, as long as you credit Oran Viriyincy (the guy who made the original image). You can probably just add a line of text to the bottom of the project description that says 'original image by Oran Viriyincy available here: http://www.flickr.com/photos/viriyincy/3023387424/"
Ashley Jablow's reply to Craig Gaites's comment
January 03, 2012, 04:48PM
Wow, this kind of community collaboration is fab to see! Jorge, cheers for taking the initiative and you're right, there's a caption space available during image uploading where you can cite your source. Since our community comes from all over the world, the more visual we can be, the better! Great work here.
January 03, 2012, 11:05AM
hi erica! i like your idea, it's kinda similar to what i had in mind... wanna be partners? :)
December 10, 2011, 05:41AM
For me, this is key to the success of your idea:

"The B2B Buy Local Pledge will encourage businesses and community organizations to... win recognition for their role in supporting their community's revival. It will also provide publicity and connections to smaller and newer businesses working to attract customers."

It's important to remember that what you're asking organizations and businesses to do isn't necessarily easy. It will take work to change routine, to figure out what to order and where from, and to do it in a systemic way. So you'll definitely want to make it worth their while to not just take the pledge, but to actually stick with it.

One possibility might be to give regular customers incentives to patronize businesses that take the pledge. A quick way is to piggy back on incentives that are already out there. What if FourSquare created a special series of "local pride" badges for people who check into Buy Local Pledge businesses? Or what if Yelp reviews from customers who checked into Buy Local Pledge businesses were given a better chance to be featured on the site? You could come up with a template for how to pitch these sorts of creative partnerships no matter what city it is. If there's no Yelp or FourSquare, there might be a local sports team that could be convinced to let Buy Local Pledge businesses set up sales tables before the game. Lots of ideas.

With the website, it makes sense to start simple. But if the idea catches on you could add more features. What if businesses weren't just listed, but also mapped? Or what if businesses could log into the site and show what other local businesses they purchased from? You could eventually lead to something like the OpenIdeo Collaboration Map, which does a really good job of showing the connections between all the inspirations, concepts and ideas that have been contributed to a challenge. What a cool way that would be to explore your town!



Dave Foster's reply to Craig Gaites's comment
December 12, 2011, 03:04PM
Agreed. It's a great idea to get local businesses supporting other local businesses, but it would be great to expand this to include customers as well. Helping consumers identify which businesses take the B2B pledge on their storefronts and when searching for businesses (the website with listings and a map of how to find them) would be a big addition, would let consumers show their support and know they're supporting the right businesses, and would boost participating businesses' sales -- a big incentive to take the pledge and join the program.

You can keep thinking of more incentives for businesses to get involved based on what's most important to them - increased customers and sales, discounts for their own expenses, publicity, etc. Enabling customers to get involved, patronize those businesses and spread the word, like with FourSquare badges and other social media is a great idea. To get more consumers involved, appeal to their desires to save money, shop responsibly and be recognized for it in public (fame/recognition/admiration).
Erica Stephan's reply to Craig Gaites's comment
December 12, 2011, 07:23PM
Jorge and Dave, these are very good points. I like the idea of involving FourSquare and other social media, and also storefront badges - I am definitely be more inclined to patronize businesses that I know support their community.

Here in the Bay Area there are a number of "shop local days" and some special feature of B2B pledge members could work well with those, too.
December 07, 2011, 08:39PM
Great thinking, Erica – am loving the simplicity of this idea and also the way that you've given some examples of who might use it.
December 07, 2011, 04:27PM
There's a thing called "Fiver Friday" in Ireland to encourage people to spend an extra five Euros in the local economy. Businesses offer special deals for a fiver.

http://www.fiverfriday.com/

https://www.facebook.com/fiverfriday
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